自营工单创建-丹鸟工单操作,用于创建、驳回、取消
| 名称 | 类型 | 是否必须 | 示例值 | 更多限制 | 描述 |
|---|---|---|---|---|---|
| bizType | String | 可选 | EXPIRATION_PROBLEM | 业务类型 | |
| attachments | Attachments [] | 可选 |
|
附件 | |
|
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| workOrderType | Number | 可选 | 2 | 工单类型 | |
| lpCode | String | 可选 | LP123456789CN | 二段LP | |
| goodsInfoList | GoodsInfoList [] | 可选 |
|
货品列表 | |
|
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| sourceSystem | Number | 必须 | 4 | 来源系统 | |
| creatorInfo | CreatorInfo | 必须 | 创建者信息 | ||
|
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| description | String | 可选 | 货品临期问题,消费者反馈收到货品时距离过期不足 7 天。 | 描述 | |
| externalOrderId | String | 必须 | TMALL_1234567890 | 外部工单号 | |
| logisticsOrderNo | String | 可选 | LOGI_202501010001 | 履行单号 | |
| claimInfoList | ClaimInfoList [] | 可选 |
|
猫超索赔信息 | |
|
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| complainantInfo | ComplainantInfo | 可选 | 投诉人信息 | ||
|
|||||
| sceneCode | String | 可选 | MC_COMPLAINT | 场景 code | |
| action | String | 必须 | CREATE | 操作 | |
| waybillNo | String | 可选 | 75123456789012 | 运单号 | |
| tenantId | String | 必须 | MAOCHAO | 账套 | |
| judgeRatio | Number | 可选 | 90 | 认责比例 | |
| judgeAmount | Number | 可选 | 10 | 认责金额 |
| 名称 | 类型 | 示例值 | 描述 |
|---|---|---|---|
| error | Number | 200 | 错误与码 |
| data | Data | 数据 | |
|
|||
| errorMessage | String | 操作成功 | 错误信息 |
| timestamp | Number | 1731300000000 | 时间戳 |
| errorId | String | 12 | 系统错误 |
{"bizType":"EXPIRATION_PROBLEM","attachments":[{"filePath":"https://xxx.com/image/abc.jpg","realFileName":"问题货品照片1"}],"workOrderType":2,"lpCode":"LP123456789CN","judgeAmount":10,"goodsInfoList":[{"actualWeight":1080,"planWeightWithPackage":1100,"packagePlanName":"包装方案A","boxNo":"BOX001","planWeightNoPackage":1000,"flashSale":false,"protectionPlanName":"防护方案B"}],"judgeRatio":90,"sourceSystem":4,"creatorInfo":{"role":1,"domain":"83","id":"CN_USER_10001"},"description":"货品临期问题,消费者反馈收到货品时距离过期不足 7 天。","externalOrderId":"TMALL_1234567890","logisticsOrderNo":"LOGI_202501010001","claimInfoList":[{"planQty":1,"damageQty":0,"biValue":0,"goodsId":"SKU_10001","dealAmount":0,"claimAmount":0,"detailId":"LVDOxxx","exemptType":"NONE","goodsName":"某品牌牛奶 250ml*12","actualQty":1}],"complainantInfo":{"senderPhone":"13800000000","senderName":"张三","receiverPhone":"13900000000","addressDetail":"世纪大道 100 号","province":"上海市","city":"上海市","receiverName":"李四","district":"浦东新区","complainantPhone":"13800000000"},"sceneCode":"MC_COMPLAINT","tenantId":"MAOCHAO","action":"CREATE","waybillNo":"75123456789012"}
{
"error":200,
"data":{
"action":"CREATE",
"workOrderId":10000001
},
"errorMessage":"操作成功",
"timestamp":1731300000000,
"errorId":"12"
}
{"errorMessage":"Illegal request","errorId":"sign-check-failure","error":"500"}
| 错误码 | 错误描述 | 解决方案 |
|---|